ICAPIA Customer Support
We’re Here to Help
Get assistance with your ICAPIA charger, mobile app, account, or charging experience.
Email SupportHow Can We Help?
Choose the type of assistance you need and contact our support team directly.
Product & Technical Support
Contact us for assistance with your ICAPIA charging equipment, mobile application, or charging experience.
- Charger setup and connectivity
- ICAPIA mobile applications
- Account access and sign-in
- Charging sessions and device errors
Account & Data Deletion
You may request deletion of your ICAPIA account and associated data, or deletion of specific data associated with your account.
Email our support team and specify whether you want your entire account deleted or only particular data.
Request Account or Data DeletionHelpful Information to Include
Including the following information will help our support team understand and respond to your request:
- Your name
- Account email address or phone number
- Charger model and serial number, if applicable
- A clear description of the issue or request
- Relevant screenshots or error messages
- For deletion requests, the account or data to be deleted