Privacy Policy

At ICAPIA, LLC (“ICAPIA,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information of our customers, website visitors, business partners, and users of our products and services.

This Privacy Policy explains how ICAPIA collects, uses, stores, protects, and shares information when you visit our website, communicate with us, request information, purchase or inquire about our products and services, or otherwise interact with ICAPIA.

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.

About ICAPIA

ICAPIA provides electric vehicle (EV) charging solutions, including commercial EV charging infrastructure, charging equipment, charging management solutions, installation partnerships, and related services.

This Privacy Policy applies to information collected through:

• The ICAPIA website
• Online contact forms
• Sales inquiries
• Partnership requests
• Customer support communications
• Email communications
• Marketing activities
• Other interactions with ICAPIA

Information We Collect

We may collect different types of information depending on how you interact with ICAPIA.

Information You Provide Directly

When you contact us, request information, or communicate with our team, we may collect:

• Full name
• Email address
• Phone number
• Company name
• Job title or role
• Business information
• Project information
• Property information
• EV charging requirements
• Installation details
• Messages or communications you submit
• Any other information you voluntarily provide

For example, when requesting a consultation for an EV charging project, we may collect information necessary to understand your business needs and recommend appropriate solutions.

Business and Project Information

Because ICAPIA provides commercial EV charging solutions, we may collect project-related information, including:

• Project location
• Number of charging stations required
• Property type
• Energy requirements
• Installation goals
• Timeline information
• Budget considerations
• Existing infrastructure details

This information allows us to evaluate your project and provide accurate recommendations.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• IP address
• Browser type
• Device type
• Operating system
• Internet service provider
• Website pages viewed
• Time spent on pages
• Links clicked
• Date and time of access
• Referring website
• Geographic location information derived from IP address

This information helps us analyze website performance, improve user experience, and maintain website security.

Cookies and Tracking Technologies

ICAPIA uses cookies, pixels, analytics tools, and similar technologies to improve website functionality and understand how visitors interact with our website.

Cookies are small data files stored on your device that allow websites to recognize your browser and remember certain information.

We may use cookies to:

• Improve website performance
• Understand visitor behavior
• Measure marketing effectiveness
• Analyze traffic patterns
• Remember user preferences
• Improve website content and functionality

Third-party services we may use may include:

• Google Analytics
• Google Ads
• Other website analytics and marketing platforms

These third parties may collect information about your online activities over time and across different websites.

You can manage or disable cookies through your browser settings. However, disabling cookies may affect certain website features.

How We Use Your Information

ICAPIA may use collected information for the following purposes:

Providing Services

We use information to:

• Respond to inquiries
• Provide EV charging recommendations
• Prepare proposals and estimates
• Evaluate project requirements
• Provide technical support
• Deliver requested services

Communication

We may use your information to:

• Contact you regarding your inquiry
• Schedule consultations
• Provide project updates
• Respond to questions
• Provide customer support

Business Operations

We may use information to:

• Improve our products and services
• Improve website functionality
• Analyze customer needs
• Develop new solutions
• Maintain business records
• Prevent fraud or misuse

Marketing

With appropriate consent where required, ICAPIA may use information to:

• Send updates about products and services
• Share industry information
• Provide relevant business communications
• Improve marketing campaigns

You may unsubscribe from marketing communications at any time.

How We Share Information

ICAPIA does not sell, rent, or trade your personal information.

We may share information in limited circumstances, including:

Service Providers

We may share information with trusted third-party providers that support our operations, including:

• Website hosting providers
• Email providers
• Analytics providers
• Marketing platforms
• Customer relationship management systems
• IT service providers

These providers are authorized to use information only as necessary to provide services to ICAPIA.

Business Partners

In certain situations, ICAPIA may work with trusted installation partners, contractors, or service providers to deliver EV charging solutions.

Information may be shared only when necessary to support your requested project or service.

Legal Requirements

We may disclose information if required to:

• Comply with applicable laws
• Respond to legal requests
• Protect our rights
• Prevent fraud
• Protect the safety of users or the public

Business Transfers

If ICAPIA participates in a merger, acquisition, financing, restructuring, or sale of assets, information may be transferred as part of that transaction.

How We Protect Your Information

ICAPIA uses reasonable administrative, technical, and organizational safeguards designed to protect personal information.

These measures may include:

• Secure website connections
• Access controls
• Security monitoring
• Data protection practices
• Limiting access to authorized personnel

However, no method of internet transmission or electronic storage is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

Third-Party Websites

Our website may contain links to third-party websites, services, or resources.

ICAPIA is not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of any third-party website before providing personal information.

Your Privacy Choices and Rights

Depending on applicable laws, you may have certain rights regarding your personal information.

These rights may include:

• Requesting access to personal information we hold about you
• Requesting correction of inaccurate information
• Requesting deletion of personal information
• Requesting information about how your data is collected and used
• Opting out of certain marketing communications

To exercise these rights, please contact ICAPIA using the information provided below.

California Privacy Rights

ICAPIA operates in California and recognizes privacy rights provided under applicable California privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

California residents may have the right to:

• Know what personal information is collected
• Know how personal information is used
• Request access to personal information
• Request deletion of personal information
• Request correction of inaccurate personal information
• Opt out of certain data sharing practices

ICAPIA does not sell personal information.

To submit a California privacy request, contact:

Email: info@icapia.com

We may verify your identity before completing certain requests to protect your privacy and security.

Data Retention

ICAPIA retains personal information only for as long as necessary to:

• Provide requested services
• Maintain business records
• Meet legal obligations
• Resolve disputes
• Enforce agreements

When information is no longer required, we take reasonable steps to securely delete or anonymize it.

Children’s Privacy

ICAPIA’s website and services are intended for businesses, organizations, and professional users.

We do not knowingly collect personal information from children under the age of 13.

If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete that information.

International Visitors

ICAPIA is based in the United States.

If you access our website from outside the United States, your information may be transferred to and processed in the United States, where privacy laws may differ from those in your country.

By using our website, you consent to this transfer where permitted by law.

Changes to This Privacy Policy

ICAPIA may update this Privacy Policy periodically to reflect:

• Changes in our services
• Changes in legal requirements
• Changes in business practices
• Improvements to privacy protections

When updates are made, the revised effective date will be displayed at the top of this page.

We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or ICAPIA’s privacy practices, please contact us.

ICAPIA, LLC

23133 Hawthorne Blvd #204
Torrance, CA

Phone:
(844) 442-2742

Email:
info@icapia.com